Frequently Asked Questions

Yes, Pertandingan Live operates under a license from the Philippine Amusement and Gaming Corporation (PAGCOR) and complies with international standards for fair play and anti‑money laundering. The platform is required to conduct regular audits of its random number generators and betting odds. Users can verify the license number on the site’s footer. Being regulated means user funds are held in segregated accounts and the site must adhere to responsible gambling guidelines.

To verify your account you must submit a clear copy of a government‑issued photo ID (e.g., KTP or passport) and a recent proof of address such as a utility bill or bank statement dated within the last three months. A selfie with the ID may also be requested to confirm identity. Verification is usually completed within 24‑48 hours after the documents are uploaded in the 'My Account' section.

Pertandingan Live accepts local bank transfers (BCA, Mandiri, BNI), e‑wallets (OVO, Dana, GoPay), and major credit/debit cards (Visa, Mastercard). Crypto deposits in Bitcoin, Ethereum, and USDT are also supported with no minimum. Deposits via e‑wallets and crypto are instant; bank transfers may take 1‑3 business days to clear.

In‑play betting lets you place wagers on matches that are already in progress. Odds change in real time based on the flow of the game and are displayed on the live betting screen. You can add selections to your bet slip just like pre‑match bets, and a cash‑out option may be offered to settle your bet before the final whistle. All live bets are governed by the same terms and conditions as standard bets, including maximum stake limits.

New members receive a 100% first‑deposit bonus up to Rp 500,000, which is subject to a 5× turnover requirement. This means you must bet the bonus amount five times on odds of at least 1.50 before withdrawal is allowed. The bonus expires after 30 days if the wagering condition is not met. Contributions from casino games may differ; check the bonus terms page for full details.

You can manage your gambling limits from the 'Responsible Gambling' section in your account settings. Choose daily, weekly, or monthly deposit caps, and set loss limits or session time alerts. If you need a break, you can activate a self‑exclusion period ranging from 24 hours to permanent; the account will be locked and all pending bets will be settled. Contact customer support via live chat or email if you need assistance with these tools.